Donna Hendricks, BACP, NCPS

Donna Hendricks is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) and holds a NCPS credential. She has 12 years of experience supporting adults in voluntary, private and NHS settings. Donna lists areas such as stress, anxiety, trauma and abuse, grief, self-esteem, relationship and anger among the concerns she works with.

Donna trained in counselling with a person-centred core and later completed a Masters in Cognitive Behavioural Psychotherapy. She uses practical, evidence-informed techniques alongside person-centred listening. Sessions focus on what has happened to a person rather than on labels, and she treats the client as the best expert on their own life.

In practice Donna combines Cognitive Behavioural Therapy (CBT) tools with acceptance-based ideas from Acceptance and Commitment Therapy (ACT). She also draws on Dialectical Behaviour Therapy (DBT) skills and solution-focused strategies when appropriate. This mix aims to help people manage strong feelings, reduce unhelpful thinking patterns and build day-to-day coping skills.

She has worked with issues including trauma, panic, OCD, social anxiety, mood difficulties and the practical stresses of caregiving and life change. Donna also lists areas such as body image, attachment and communication problems among her additional focus areas.

Donna says she begins from curiosity and respect. In sessions she listens, reflects and offers structured techniques when they fit the client’s goals. The emphasis is on clearer thinking, greater insight and practical steps to handle difficult emotions like anger.

How Donna’s approaches translate to online work