Counsellor profile
Susan Pollard, NCPS
United Kingdom
Registered counsellor - Anger and relationships
Continue with SusanKey details
- CredentialsNCPS
- RegistrationNCPS, United Kingdom / NCS22-00935
- Experience7 years
- LanguagesEnglish
- LocationUnited Kingdom
About
- Client-Centred Therapy
- Mindfulness methods
- Belief work and coping
About Susan
Susan Pollard is a registered therapeutic counsellor (NCPS) with seven years of practice in the United Kingdom. She has worked in counselling since 2014. She commonly helps people with stress, anxiety, relationship and family concerns, low self-esteem, coping with life changes, addictions, trauma and abuse, grief, intimacy-related issues, anger, career matters and depression.
Pollard uses a client-centred approach that treats the person in front of her as the expert in their life. Sessions are collaborative and non-directive, with a focus on what is happening now and how past events may be triggered by current situations. She aims to help people make clearer decisions about next steps in their lives.
In practice she looks at beliefs people hold about themselves and whether those beliefs still fit today. She also considers the wider impact of society and culture on a person's difficulties. Conversations often cover practical coping, patterns in relationships, and how present triggers tie back to earlier experiences.
Mindfulness is part of her work, brought in to help with staying grounded and noticing emotional patterns as they arise. The work is carried out as a partnership, with space for reflection and straightforward discussion about progress and goals.
People considering counselling are invited to follow the site's booking steps to see online therapy options and begin with a short matching questionnaire. Pollard's approach suits those who want clear, practical conversation about handling anger and related stresses.
How sessions work
How her approaches work for online counselling
Client-Centred Therapy places the person's experience at the centre of the work. The counsellor listens without directing the person, helping them clarify what matters and decide on practical next steps. This approach is useful for relationship difficulties, self-esteem issues and navigating life changes.Mindfulness Therapy focuses on noticing thoughts, feelings and bodily sensations without judgement. Simple exercises can help reduce reactivity and make patterns of anger or anxiety easier to recognise. Mindfulness is often used alongside conversational work to support calmer responses to triggers.
Finding the right mix of approaches is part of the process. The counsellor will work collaboratively to decide which methods fit a person's goals and preferences, and adjust as those needs change over time.
Session formats are not specified in the original biography, so please confirm current options before booking. Online counselling can make it easier to fit sessions around work, family commitments or travel. It can also allow shorter check-ins when time is limited, or let people choose audio-only if video is difficult. Registered or accredited professionals can tailor the practical setup to suit everyday life without promising a particular format.
Areas of focus
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
7+ years
Listed in
United Kingdom
Languages
English
Questions
Frequently asked questions
What kinds of problems does she help with?
She works with stress, anxiety, relationship and family issues, low self-esteem, life changes, addictions, trauma and abuse, grief, intimacy problems, anger, career concerns and depression.
What is her therapeutic style?
Her style is client-centred and non-directive, working in partnership with the person to focus on the here and now and practical next steps.
How much experience does she have?
She has seven years of experience in counselling, having trained and worked in the field since 2014.
What credential does she hold and where is she based?
She is a registered therapeutic counsellor with NCPS and practises in the United Kingdom.
Which languages are supported for sessions?
Sessions are offered in English.
Can I work with her from outside the UK?
International clients are not currently accepted; sessions are offered to people within the UK.
How are fees and payment handled?
Cost varies with location; sessions use a subscription that can be cancelled at any time.
How do I begin if I want to try counselling?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If anyone is unsafe, use the crisis numbers.